All orders can be returned up to 30 days after the ship date for a full refund minus shipping. If you would like to return a product from your order simply send the product back to the address we will provide you after your claim. You can expect a refund within one billing cycle of us receiving your returned product.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Also, we understand customers must open items before determining if they like it. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify the carrier and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.