Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We provide FREE shipping for all orders over $69. For all orders less than $69, the flat rate is $5.95 to the USA/Canada. Arrives in 2 – 5 business days.

 

Which payment methods are accepted in the Online Shop?

Our online store accepts payments by Debit Card, Credit Card, or by PayPal.

How long will delivery take?

We aim to ship all our orders within 24 – 48 hours.

How secure is shopping in the Online Shop? Is my data protected?

Our store uses the PayPal Merchant Gateway and Stripe for processing payments. PayPal and Stripe are one of the safest and securest payment providers available online today.

What exactly happens after ordering?

As soon as you place your order you will recieve an order confirmation and we will get to work and start processing your order. Your order will then be shipped within 24 – 48 hours and a tracking number made available for you to track your order.

Do I receive an invoice for my order?

Our store will automatically generate an invoice when you place your order.

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